Due to the large volume of requests, transactions in the summer take a minimum of four to six weeks to process. Please do not contact our office to check the status of an application if it has been less than six weeks.
Please have your folder number ready before contacting our office.
| Help Topics | Staff Person | |
|---|---|---|
| Account Logins | Jessica Kurtz | jessica.kurtz@iowa.gov |
| Information Technology Support | Jeff DeBruin | Jeff.DeBruin@Iowa.gov |
| Background ChecksParaeducators | Danielle Brookes | Danielle.Brookes@Iowa.gov |
| Board Secretary | Meredith Hawk | meredith.hawk@iowa.gov |
| Teacher Licensure - New Iowa Graduates | Sherry Jensen | Sherry.Jensen@Iowa.gov |
| Substitute Authorization (non-teacher preparation)Substitute License (teacher preparation) | Alivia Bullis | alivia.bullis@iowa.gov |
| Attorney | Beth Myers | beth.myers@iowa.gov |
| Counseling- endorsement(teacher) and professional service license (non-teachers)Professional Service Licenses (non-counseling)Statements of Professional Recognition | Mike Cavin | Mike.Cavin@Iowa.gov |
| ExtensionsNative Language Speaker AuthorizationTeacher Licensure - Iowa Teacher Intern ProgramRenewal | Joanne Tubbs | Joanne.Tubbs@Iowa.gov |
| CoachingRenewal | Steve Mitchell | Steve.Mitchell@Iowa.gov |
| Conditional Licensure - AdministratorsDriver's Education and Behind the Wheel AuthorizationPrincipal LicensureSAM LicensureSuperintendent LicensureRenewalInvestigator | Greg Horstmann | Greg.Horstmann@Iowa.gov |
| Career and Technical EducationConditional Licensure - Regular EducationMilitary Exchange LicenseSchool Business OfficialsSecondary Teacher Licensure - Out of Country PreparationSecondary Teacher Licensure - Prepared at out of state collegeRenewal | David Wempen | David.Wempen@Iowa.gov |
| Conditional LIcensure - Special EducationElementary Teacher Licensure - Out of Country preparationSpecial EducationElementary Teacher Licensure - Prepared at out of state collegeRenewal | Geri McMahon | geri.mcmahon@iowa.gov |
| Investigator | Diane Dennis | Diane.Dennis@Iowa.gov |